Inmate Phone Calls

General Information

Phone service at the Douglas County Jail is provided by Global Tel Link (GTL). All inmates, who are not otherwise restricted, have access to a phone and may make collect calls to non-blocked phone numbers. Calls are limited to 20 minutes each.

Phone calls, except for those made to the inmate's attorney and verified clergy members, are recorded

For more information on GTL's services please vist their website at

Customer Service

If you have questions or issues with billing, blocks/unblocks, credits, creating inmate accounts, etc., contact GTL Customer Service at 1-866-230-7761.